If the fine relates to parking payment then we may be able to help.
The first thing to do is to check your parking history and compare the parking fine details with the parking transactions history.
If the details match and your parking was paid for, meaning that during the time you got the fine a transaction did occur for that vehicle in that zone, and that the fine relates to parking payment (i.e. please check that the fine is not for overstay or parking where you shouldn't) then you should print the transaction history and send it together with the fine to the parking operator (named on the fine). The parking operator can then review and advise and at their sole discretion may waive the fine if it was indeed issued in error.
However, if the details do not match then it is likely that you selected the wrong vehicle or zone or have not confirmed for the session to start.
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