If this message is displayed it means that you have parked in a zone which requires special permission or in which parking is currently not allowed. For example, if you are a student and you try to park in student car parks the problem is usually that during the registration process you did not enter your ID – which is in fact your student or staff ID. To correct this you can update the Uni ID field in your profile either via the app (in the side menu - my profile - personal details) or via your online account profile page. Logon using your mobile number and password (sent to you via SMS upon registration and is case sensitive), enter your ID, and then click update. This will fix the error. If you cannot remember or have lost your password then use the “forgot password” link to retrieve it.
Why do I get a “Restrictions apply - please check signs” message?
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