This can sometimes happen if your permit has expired or have been revoked. The first thing you should do is contact the parking authority that issued the permit and make sure it is still valid. If it is still valid, check your online account to make sure it was entered correctly. If it is valid and was entered correctly, please contact our customer support so we can help you sort it out.
What should I do if I entered a parking permit number but I have been charged the wrong rates?
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