What do I do if the app takes too long to respond?

The app response time to the system is dependent on the speed of the internet connection you have. If you are experiencing slower than expected response times try logging onto a free Wi-Fi network. This should speed things up for you. If for some reason the app doesn't work for you, you can ALWAYS start and stop a parking transaction by calling the call-to-park number or by logging into your online account and using the 'Live Parking' Page. (If calling the call-to-park number to STOP a transaction you should hear a message saying - "Welcome to CellOPark, the parking ends now at xx:xx". If you hear a message reading you your car rego - it means you are not parking in a timed parking zone and you are about to start a new session (don't worry, it won't start unless you confirm it !)
This applies for both parking and using the app to update vehicles.